Recently, a new class of payment service providers called payment orchestrators has emerged to support merchants in their quest to optimize the customer experience and reduce payment costs. Payment orchestration involves efficiently managing a diverse array of payment methods, providers, and channels through a unified platform, ensuring smooth payment processing for businesses.

This report explores key trends in payments orchestration. It is based on responses from a request for information that Datos Insights sent to several established providers of payment orchestration solutions, along with discussions with merchants and other clients of these vendors. In addition, we leveraged our existing expertise and extensive payments research database to develop this report.

Clients of Datos Insights’ Retail Banking & Payments service can download this report.

This report mentions ACI Worldwide, Adyen, BlueSnap, BOKU, BPC, BR_DGE, CellPoint Digital, FIS/Worldpay, Fiserv, Global Payments, PPRO, Spreedly, Stripe, and WL Payments.