report May 28, 2026 Rethinking BNPL, Part One: The Customer Behind the Myths A growing share of U.S. consumers across all generations and income levels have tried BNPL. Yet, banks have largely remained on the sidelines because of the myths surrounding the BNPL user and social responsibility. Ariana-Michele Moore |
report May 27, 2026 Overhauling Bank Wealth Platforms: Aligning Trust and Advisory Technology Banks invest substantially in capable vendors, yet wealth management platforms consistently fail to deliver expected outcomes. William Trout |
report May 26, 2026 Beyond SMS: Why RCS Is the Future of Consumer Financial Engagement RCS messaging addresses the fundamental trust gap that has historically limited the adoption of text messaging in financial services. Ariana-Michele Moore |
report May 21, 2026 Market Navigator: Fraud-Prevention Solutions for Digital Onboarding Global financial institutions face escalating risks from digital onboarding fraud, one of the fastest-growing threats in today's banking environment. Jim Mortensen | Serpil Hall |
report May 13, 2026 Buy-Side EMS Report: Perspectives From End Users Demand for execution management system platforms has increased. James Wolstenholme |
report May 12, 2026 The Closing Window: AI and Patch Exploitation Risk in Insurance Technology Jack Krantz |
report May 12, 2026 The Smart Approval Advantage: Reducing Unnecessary Declines in Card Payments Card issuers are declining billions in legitimate transactions every year, losing . US$213 billion a year to false declines alone - and the cardholders walking away aren’t calling to complain. They’re just reaching for the next card. Ron van Wezel | David Shipper |
report May 7, 2026 From Infrastructure to Experience With Embedded Banking in Europe European banks face a critical choice: lead in embedded banking or become invisible infrastructure providers. Enrico Camerinelli |
report April 30, 2026 Banking and Microbusinesses: How FIs Are Losing to Fintechs The microbusiness segment offers substantial client acquisition potential for FIs willing to serve this market effectively. Benjamin Nestor | Gilles Ubaghs |
report April 29, 2026 What Bank Executives Need to Know About Their Fintech Partners The most significant barriers to fintech partnership are organizational, not technological, and they are within executive authority to change. Benjamin Nestor |
report April 28, 2026 Market Navigator: P&C Underwriting Workbench Solutions Meredith Barnes-Cook | Carey Geaglone | Tim Baum | Steven Kaye |
assets-library April 24, 2026 AI Use Case Compendium LIBRARY AI Use Case Compendium While financial services leaders view AI as a top priority, many have yet to realize tangible business value from it. The AI Use Case Compendium provides real-world evidence of how institutions are deploying a range of AI capabilities today, focused on what delivers measurable impact. Each profile highlights proven and emerging applications across banking, wealth, insurance, and […]
report April 23, 2026 Agentic AI In Capital Markets: New Arena, Familiar Barriers Capital markets governance infrastructure gives firms a significant advantage for deploying agentic AI. Gregory O'Gara |
report April 22, 2026 ISO 20022 Adoption: From Compliance to Value ISO 20022 compliance is just the starting point. Robin LoGiudice |