April 20, 2023 – Market trends impose demanding requirements on global merchants to manage payments effectively and efficiently. At the same time, they must grapple with diverse customer channels, payment methods, and regulatory requirements across all of the markets in which they operate.

This report sheds light on the strategic significance of payments management for global merchants and provides insight into how leading companies manage payments to drive business success. It is based on interviews conducted between December 2022 and February 2023 with 13 payment executives from large enterprise merchants, complemented by secondary research using publicly available data from reliable sources and existing Aite-Novarica Group research and expertise.
Clients of Aite-Novarica Group’s Retail Banking & Payments service can download this report.
About the Author
Ron van Wezel
Ron van Wezel is a Strategic Advisor in Retail Banking & Payments for Datos Insights, providing research and advisory services to clients globally. Ron is a renowned expert in digital banking and payments, advising clients on a wide range of topics that includes merchant acquiring, card issuing, real-time payments, open banking, payment software platforms, and the application of AI in optimizing...