April 20, 2023 – Market trends impose demanding requirements on global merchants to manage payments effectively and efficiently. At the same time, they must grapple with diverse customer channels, payment methods, and regulatory requirements across all of the markets in which they operate.

This report sheds light on the strategic significance of payments management for global merchants and provides insight into how leading companies manage payments to drive business success. It is based on interviews conducted between December 2022 and February 2023 with 13 payment executives from large enterprise merchants, complemented by secondary research using publicly available data from reliable sources and existing Aite-Novarica Group research and expertise.

Clients of Aite-Novarica Group’s Retail Banking & Payments service can download this report.