Merchants have to deal with an increasingly complex payments ecosystem. Companies seek the flexibility to harmonize their payments processing, profit from local market conditions for better authorization rates and lower costs, minimize operational risk (e.g., outages), and optimize acquiring relationships when possible.

This report provides a global view of the trends in merchant payment management and the payment strategies that enterprise merchants deploy to optimize acceptance and reduce customer friction at checkout. It is based on 10 in-depth interviews with payments managers at multinational merchants headquartered in North America or Europe, as well as Datos Insights’ existing expertise and extensive payments research database.

Clients of Datos Insights’ Retail Banking & Payments service can download this report.

This report mentions Blik, Cash App, Global Payments, iDeal, MobilePay, PayPal, PIX, UPI, Venmo, Worldpay, and Zelle.