North American Wealth Manager Adoption of Direct Indexing and ESG

Mass personalization is a fast-moving topic, one that GenAI adoption will only accelerate.

Over the past decade, wealth managers have largely been able to successfully build and support a broad-based, technology-driven evolution in product and service delivery for their clients. AI, and now GenAI, is supporting the maturation of these solutions and the ability of the wealth manager to offer high accuracy around content in client communications, next best actions advice to advisors, and targeted service.

This report reviews how wealth management firms in the U.S. and Canada are approaching the adoption of direct indexing and ESG or impact investing as components of client portfolios. It is principally based on responses to a quantitative survey posed to 80 North American wealth management practitioners in Q3 2023.

Clients of Datos Insights’ Wealth Management service can download this report.

This report mentions Altruist, Aperio, BNY Mellon, Broadridge, Envestnet, Fidelity Investments, First Affirmative Financial Network, Morgan Stanley, Northern Trust, Orion, Parametric, and Pershing.

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