Artificial Intelligence in Insurance

Navigate the AI revolution with confidence. Our curated research empowers Insurance CIOs to make informed decisions and drive innovation.

Featured Content

In this rapidly evolving landscape, access to credible, data-driven research is crucial for developing effective AI strategies. Our in-depth research, expert guidance, and real-world experience provide the foundation for our clients to make informed decisions and lead successful AI implementations for their organizations.

  • September 19, 2024

Large Language Models: The Next Big Disruptor in Insurance

LLMs’ evolution will transform insurance operations, decision-making, and customer interactions.

Insurance Blog
  • September 18, 2024

AI, Cloud, and Beyond: Emerging Technologies Shaping P/C Insurance

As new technologies emerge and mature, AI and machine learning remain top priorities for insurers.

Insurance Blog
  • August 13, 2024

Emerging Technology for Property/Casualty Insurers, 2024

Innovation is critical for insurers to optimize and support their organizations.
 

Insurance Report
  • August 13, 2024

Emerging Technology for Life/Annuity/Benefits Insurers, 2024

Insurers regularly experiment with emerging technologies to find more efficient and effective ways to manage information, workflow, and risk.

Insurance Report
  • August 8, 2024

CIO Checklist: Evaluation of Plug-and-Play Tools

AI can enhance operational efficiency, improve customer experiences, and drive innovation.

Insurance Report
  • July 17, 2024

AI in Claims: Transforming the Moment of Truth

AI presents immense opportunities for insurers to enhance claims efficiency, reduce fraud, and deliver better customer experiences.

Insurance Blog
  • July 15, 2024

Artificial General Intelligence: What to Expect While We’re Expecting

AGI will be so transformative that predictions are likely already based on a flawed understanding of the future.

Insurance Blog
  • June 26, 2024

Introduction to Architecting Solutions With Large Language Models

LLMs are a uniquely accessible form of AI in that they require very little expertise to see impressive results.

Insurance Report
  • June 4, 2024

2024 Is the Year of AI. How Are Insurers Planning to Engage It?

Insurers largely feel underprepared for GenAI, but they’re very eager to experiment.

Insurance Blog
  • May 22, 2024

AI Implementation Framework for Insurers

Most insurers are not just intellectually interested in AI but are actively engaged.

Insurance Report
  • MAY 21, 2024

Insurer AI Investment Plans for 2024

Almost no insurers say they’re “well prepared” for GenAI, but almost all are interested.

INSURANCE REPORT
  • May 9, 2024

AI Solution Providers for Insurance

AI is transforming the insurance industry.

INSURANCE REPORT
  • May 7, 2024

Insurer Guide to Enterprise LLM Solutions: Selection Factors and Leading Providers

Insurers must carefully assess LLM providers based on their specific business objectives, use cases, and risk tolerance.

INSURANCE REPORT
  • January 18, 2024

AI Readiness in Insurance

AI projects that achieve true, measurable transformation can be extremely challenging to execute.

INSURANCE REPORT
  • December 12, 2023

What Distribution and Marketing Executives Need to Know About GenAI

Insurers should begin developing their GenAI strategies immediately if they haven’t already.

INSURANCE REPORT
  • December 12, 2023

What Customer Service Executives Need to Know About GenAI

GenAI has the potential to impact customer service significantly and will reward pioneers.

INSURANCE REPORT
  • November 14, 2023

Top Five Questions Claims Executives Have About Generative AI

Generative AI presents significant opportunities to transform insurance claims.

INSURANCE REPORT
  • October 31, 2023

The Value and Future of AI Language Models in the Global Insurance Industry

Insurers’ understanding of these tools has expanded dramatically over the course of 2023.

INSURANCE REPORT
  • October 19, 2023

What Underwriters Need to Know About GenAI

Underwriting leaders should begin formulating their GenAI strategies, since GenAI is a technology that will reward pioneers.

INSURANCE REPORT
  • September 27, 2023

Top Five Questions Insurer CIOs Have About Generative AI

GenAI is a major paradigm shift, posing new challenges, new opportunities, and new risks.

INSURANCE REPORT
  • August 31, 2023

Intelligent Document Processing: Ingestion Powered by AI

Intelligent document processing solutions can transform document-intensive operations.

INSURANCE REPORT
  • June 14, 2023

Explaining AI and ML Algorithm Outcomes to Insurance Regulators: CIO/CTO Checklist

Carriers are leveraging AI for rating, underwriting, claims, and other traditionally labor-intensive areas.

INSURANCE REPORT
  • June 14, 2023

Explaining AI and ML Algorithm Outcomes to Insurance Regulators: CIO/CTO Checklist

Carriers are leveraging AI for rating, underwriting, claims, and other traditionally labor-intensive areas.

INSURANCE REPORT
  • March 22, 2023

ChatGPT in the Insurance World: Chat of Things to Come

ChatGPT is a leap forward for natural language processing.

INSURANCE REPORT

On-Demand Webinars

  • Webinar

Large Language Models: Applications, Vendors, and Selection Best Practices

Navigate the complex world of large language models (LLMs) and learn how to select the best fit for your organization. 

Martin Higgins  |  Mitch Wein
  • Webinar

AI-Driven Insights to Overcome Operational Challenges for Insurers

Discover how AI tools like sentiment analysis, real-time coaching, and escalation systems are paving the way for 100% quality assurance and hear about the latest advancements in omnichannel platforms and Generative AI.

Martin Higgins  |  Mitch Wein
  • Webinar

The Evolution and Revolution of AI in Claims

Learn how AI technologies can automate claim triaging, fraud detection, and damage assessment, leading to faster processing times and improved customer satisfaction.

Mitch Wein  |  Tim Baum
  • Webinar

Insurer Plans for AI in 2024

Gain valuable insights into industry trends and learn how your organization can stay competitive in the rapidly evolving landscape of insurance technology.

Martin Higgins  |  Mitch Wein
  • Webinar

The Evolution and Revolution of AI in Underwriting

Explore the transformative potential of AI in the underwriting process. Learn how insurers can leverage cutting-edge technology to streamline operations, improve risk assessment accuracy, and enhance customer experiences. 

Martin Higgins  |  Mitch Wein
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