Report

Top Five Questions Insurer CIOs Have About Generative AI

GenAI is a major paradigm shift, posing new challenges, new opportunities, and new risks.
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A type of artificial intelligence that can create new content based on user input or prompts and learn from data to generate insights and solutions, GenAI has moved to the forefront of conversations about AI in insurance in 2023, led by attention-grabbing results from large language models, such as ChatGPT. Insurers are looking to their technology leaders to help them safely and strategically leverage these new capabilities.

This report, the first in a series about GenAI in insurance, considers the impact of this new technology on insurer IT functions through the lens of the CIO. It is based on Datos Insightsโ€™ expertsโ€™ experience and research on GenAI, as well as conversations with insurer technology leaders.

Clients of Datos Insightsโ€™ Life, Annuities, & Benefits or Property & Casualty service can download this report.

About the Author

Eric Weisburg

Eric Weisburg

Eric Weisburg is a Senior Principal at Datos Insights. His expertise lies in insurance technology, data, and analytics, and distribution, underwriting, and finance. Eric has over 20 yearsโ€ฏof LAB and P/C insurance industry, consulting, and IT experience. Prior to Datos Insights, Eric served as Managing Vice President of Strategic Initiatives at Tower Group Companies and VP at AIG, where he...

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Other Authors

Deb Zawisza

Deb Zawisza

Deb Zawisza is a Senior Principal at Datos Insights. She has expertise in insurance technology leadership and transformation with over 30 years of experience. Prior to joining the firm, Deb was SVP/CIO for Claims/Loss Control at Travelers Insurance, leading core system modernization, expansion of data and analytic capabilities, Agile transformation, and digital initiatives related to property/casualty claims across all lines...

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Jack Krantz

Jack Krantz

Jack Krantz is a Seniorย Associate at Datos Insights. He works with senior team members to support consulting projects and create research reports. Prior to joining the firm, he was a firefighter, a postdoctoral investigator at the Woods Hole Oceanographic Institution, and a professor at Brown University. He has both a Ph.D. and an M.Sc. in Earth, Environmental, and Planetary Sciences...

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