A type of artificial intelligence that can create new content based on user input or prompts and learn from data to generate insights and solutions, GenAI has moved to the forefront of conversations about AI in insurance in 2023, led by attention-grabbing results from large language models, such as ChatGPT. Insurers are looking to their technology leaders to help them safely and strategically leverage these new capabilities.
This report, the first in a series about GenAI in insurance, considers the impact of this new technology on insurer IT functions through the lens of the CIO. It is based on Datos Insights’ experts’ experience and research on GenAI, as well as conversations with insurer technology leaders.
Clients of Datos Insights’ Life, Annuities, & Benefits or Property & Casualty service can download this report.