Top Five Questions Claims Executives Have About Generative AI

Generative AI presents significant opportunities to transform insurance claims.

GenAI is a technology that uses machine learning models to generate new data that shares the same characteristics as the training set. This technology has the potential to revolutionize the way insurers operate, offering unprecedented opportunities for automation, personalization, and risk assessment. GenAI can generate new content, outputting text strings or images based on the model’s training.

In this report, the third in a series about GenAI in insurance, Datos Insights asked its team of experts and former insurer CIOs what the top five GenAI-related questions that claims executives are asking about GenAI today.

Clients of Datos Insights’ Life, Annuities, & Benefits or Property & Casualty service can download this report.

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