Once considered an emerging technology, RPA is now widely used among insurers as a low-cost method to gain efficiencies in processes laden with redundant manual data entry. Per Datos Insights’ recent research, over 69% of life, annuity, and benefits insurers, and 61% of property and casualty insurers have some form of RPA deployed to production or in pilot mode.
This report provides an overview of RPA, considerations and limitations of this technology, and a checklist of items for insurer CIOs to consider when designing an RPA program.
Clients of Datos Insights’ Life, Annuities, & Benefits or Property & Casualty service can download this report.
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