Emerging Technology for Property/Casualty Insurers, 2023: AI, Chatbots, Cloud Computing, Unstructured Data, and More

Technology is an enabler and a disruptor in the insurance vertical.

March 15, 2023 – Insurers regularly experiment with emerging technologies to find more efficient and effective ways to manage information, workflow, and risk. Emerging technologies can allow insurers to sell more, manage risk better, or improve efficiency, but they can also threaten disaggregation or create new ways of doing business insurers must address.

Based on a survey of 51 property/casualty insurer CIO members of the Aite-Novarica Group Insurance Technology Research Council conducted in Q4 2022, this report tracks adoption rates, planned pilot activity, and use cases across more than a dozen technology areas. It provides a brief overview of each technology, with actual or potential applications for insurers, and includes insights based on Aite-Novarica Group’s conversations with insurer technology executives.

Clients of Aite-Novarica Group’s Property & Casualty service can download this report.

Related Content

Property/Casualty Insurer IT Budgets and Projects, 2023

Technology is a critical driver for competitiveness in P/C insurance.

Aite-Novarica 100 Digital, Data, and Core Capabilities for P/C Insurers

The Aite-Novarica 100 Framework is designed to provide a high-level look at insurer maturity in 100 technology-enabled capabilities.

Cloud Computing in Insurance: Current Adoption and Strategies

Insurers are widely accepting cloud as a platform of choice, even for core systems and infrastructure.  

Get Summary Report

"*" indicates required fields

This field is for validation purposes and should be left unchanged.