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Top 10 Trends From Financial Services CIO/CTO Advisory, 2023: The Future Has Arrived

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Institutions that rise to the front of the pack will have clear ownership structures for new technologies and digital processes.
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January 12, 2023 – According to Aite-Novarica Group research, some of the top strategic goals for financial institutions in 2022 included increasing operational efficiency, delivering a modern customer experience, and reimagining customer service. In 2023, FIs will continue with initiatives to meet digital consumers’ expectations while navigating IT budget cuts, enhanced regulatory restrictions, and the emerging technology landscape.

Clients of Aite-Novarica Group’s Community Banking service can download this report.

This report mentions Amazon, Checkout.com, Microsoft, Plaid, Square, Stripe, and tridentsys.

About the Author

Mitch Wein

Mitch Wein

Mitch Wein is an Executive Principal in the Insurance Practice at Datos Insights. He has expertise in international IT leadership and transformation as well as technology strategy for banking, insurance (life, annuities, personal, commercial, specialty), and wealth management. Prior to joining Datos Insights, Mitch served in senior technology management positions at numerous financial institutions. At Bankers Trust (now Deutsche Bank), he automated...

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Aisha Chandraker

Aisha Chandraker

Aisha Chandraker is a Senior Associate in Datos Insights' Retail Banking & Payments practice. She supports consulting projects and creates research reports. She also supports the Retail Banking & Payments Executive Council. She has previously worked in Community Banking, Financial Services CIO/CTO Advisory, and Insurance at Datos Insights. Prior to joining the firm, she worked in immigration law. She has...

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