January 12, 2023 – According to Aite-Novarica Group research, some of the top strategic goals for financial institutions in 2022 included increasing operational efficiency, delivering a modern customer experience, and reimagining customer service. In 2023, FIs will continue with initiatives to meet digital consumers’ expectations while navigating IT budget cuts, enhanced regulatory restrictions, and the emerging technology landscape.

Clients of Aite-Novarica Group’s Community Banking service can download this report.
This report mentions Amazon, Checkout.com, Microsoft, Plaid, Square, Stripe, and tridentsys.
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