Report

Effective RPA Implementation: An Insurer CIO Checklist

Using robotic process automation to automate manual processes can be a quick path to value for many insurers.
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Once considered an emerging technology, RPA is now widely used among insurers as a low-cost method to gain efficiencies in processes laden with redundant manual data entry. Per Datos Insights’ recent research, over 69% of life, annuity, and benefits insurers, and 61% of property and casualty insurers have some form of RPA deployed to production or in pilot mode.

This report provides an overview of RPA, considerations and limitations of this technology, and a checklist of items for insurer CIOs to consider when designing an RPA program.

Clients of Datos Insights’ Life, Annuities, & Benefits or Property & Casualty service can download this report.

About the Author

Martin Higgins

Martin Higgins

Martin Higgins is a Senior Principal at Datos Insights. He has over two decades of experience working in insurance technology, having served as Practice Director for Edgewater Consulting, where he was responsible for the company’s property and casualty business nationwide. He has expertise in technology strategy, core system selection and implementation, Agile transformation and DevOps, business intelligence, systems integration, legacy...

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Stephanie Dalwin

Stephanie Dalwin

Stephanie Dalwin is an Advisor at Datos Insights within the Cybersecurity practice. Previously, Stephanie served in Datos Insights’ Insurance practice, producing or supporting nearly 50 reports and lending expertise to vendor consulting engagements. She additionally led the insuretech program, maintaining relationships and coverage of over 300 startup companies, their positioning, and opportunities for investment and partnership. Prior to joining the...

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