Digital Transformation in Insurance: Current Benchmark and Future Roadmap

Digital transformation in the insurance industry is a go, and the countdown to completion is on.

Boston, September 17, 2019 –With so many processes and functions along the value chain to update and conform to digital, global insurance carriers have been spread thin in their efforts to transform. Keeping with standard insurance practice, strategies have been developed at all points across the organization without collaboration, creating little value and minimal return on investment. The big questions carriers must ask themselves are where they are in their transformation countdown and whether they will be left behind.

This research is designed to provide insurance carriers a benchmark of where the industry is on the digital transformation scale and to allow them to answer these questions. The analysis is based on a Q2 2019 online Aite Group survey—conducted in partnership with Silicon Valley Insurance Accelerator—of 48 insurance carriers, brokers, and agencies globally.

This 38-page Impact Report contains 27 figures and one table. Clients of Aite Group’s Health Insurance, Life Insurance, or P&C Insurance service can download this report, the corresponding charts, and the Executive Impact Deck.

This report mentions Allstate, Amazon, Blockbuster, Google, Howard Johnson’s, Kmart, Life by Spot,, Metromile, Principal, Progressive, Radius, Salesforce, Slice Labs, Sure Inc., SVIA, Trov, Velocify, and Vitality.

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