The U.S. cash management industry is in a state of transition. Changing market conditions, economic uncertainty, a desire for new deposits, and new customer expectations are just a few factors pressuring banks and the technology providers that support them to continue to enhance their offerings.
This report evaluates the overall competitive position of eight vendors and leverages the Datos Matrix, a proprietary Datos Insights vendor assessment framework, focusing on vendor capability (stability, client base strength, and product features) and performance (client satisfaction, client service, implementation success, and client outcome) to differentiate the market leaders from the contenders and emerging/niche options. This report profiles Backbase, Bottomline, Dragonfly, FIS, Fiserv, Infosys Finacle, Intellect, and Q2.
Clients of Datos Insights’ Commercial Banking & Payments service can download this report.
About the Author

Christine Barry
Christine Barry serves as Leader of Strategic Initiatives, Research for Datos Insights. She is also a member of the Commercial Banking and Payments team focusing on the strategies and technology implementations of global banks of all sizes. Her recent research has addressed global cash management trends and technologies, capturing the valuable small-business customer, bank priorities for treasury onboarding, and the...