The scale and pace of increase in authorized payment fraud scams pose a unique and growing threat to the trust relationship between FIs and their customers. C-suite engagement is crucial for anti-fraud and scam efforts, and more firms are catching on.
This report summarizes the market forces influencing greater engagement by C-suites and boards of directors at FIs in advocating for boosting support for managing fraud and scams. It leverages two Datos Insights surveys: one of 29 North American fraud executives who attended Datos Insights’ Financial Crime and Cybersecurity Forum in August 2024 to understand the current and future environment for fraud trends, and another of 16 North American fraud executives to understand their perspectives on the level of senior-leadership engagement on the topic of managing fraud risk.
Clients of Datos Insights’ Fraud & AML service can download this report.
This report mentions BioCatch and Mastercard.
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