August 18, 2022 – A more demanding and tech-savvy customer base, the emergence of fintech companies, and a global pandemic requiring banking transactions to be completed digitally are driving rapid change within the treasury management space. Treasury onboarding, in particular, has become a key focus area for banks to automate manual processes, streamline workflows, and provide customers with faster, more frictionless access to the products and services they need.
This Impact Report shares feedback from banks regarding their current onboarding processes, as well as customer ratings on banks’ ability to meet their expectations. It is primarily based on a Q2 2022 survey of 57 senior executives at U.S. banks.
This 21-page Impact Report contains 11 figures. Clients of Aite-Novarica Group’s Commercial Banking & Payments service can download this report and the corresponding charts.