Report

AI in Business Lending: Discord in the House

All use cases for AI are not equal, and some are better than others.
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Seemingly new though artificial intelligence (AI) might be, this technology is ripe for embracement by business lenders seeking to address the challenges of the day. But with discord about embracement between the C-suite and rank-and-file managers at business-lending FIs, much needs to be done to leverage this new technology.

This report provides high-level profiles of vendors in this industry to help lenders in sourcing AI capabilities and technology partners. The report is also useful to decision-makers at vendors in crafting go-to-market strategies, talk tracks, and battle cards they deploy in selling their capabilities. It is based primarily on 18 interviews with highly qualified lending professionals and executives, Datos Insights’ proprietary surveys of commercial banking clients, other surveys of business-lending FIs, and the author’s 13-year career in commercial banking.

Clients of Datos Insights’ Commercial Banking & Payments service can download this report.

This report mentions Abrigo, Axe Finance, Baker Hill, Cascading AI, CredAcc, EdgeVerve Systems, Experian, FIS, Identifee, Intellect Design, Jack Henry & Associates, Linedata, Moody’s Analytics, nCino, Newgen, Northteq, Numerated, Q2, and Sopra Banking Software.

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