A Life Insurance Digital Transformation Benchmark: Infancy vs. Maturity

The digital transformation ship for the life insurance industry is finally in motion.

Boston, March 17, 2020 – The digital transformation journey for life insurance carriers, as with all of financial services, is plagued with the same struggles with budgets, legacy systems, and corporate culture. This report is designed to provide a benchmark of where core operational areas stand in their digital transformation efforts in comparison to their peers and competitors. These insights can enable project teams/executive sponsors with best practices and awareness to build successful digital transformation goals and strategies.

This report is based on a Q2 2019 online Aite Group survey—conducted in partnership with Silicon Valley Insurance Accelerator (SVIA)—of 22 life insurance carriers, brokers, and agencies globally. Respondents were asked about culture, organizational approach, and usage of specific types of technology related to creating a more digital environment.

This 36-page Impact Report contains 23 figures and three tables. Clients of Aite Group’s Life Insurance service can download this report, the corresponding charts, and the Executive Impact Deck.

This report mentions Fitbit, Garmin, Pyramid Consulting, and SE2.

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