Current State Assessment: Global Analytics Ecosystem

Financial institutions have massive amounts of data about their customers; now they need to put it to work.

Boston, October 15, 2019 – FIs have a vast amount of consumer data, but many struggle to consolidate it into one centralized location, limiting their insight into how customers use the products and services offered across the organization. And even if FIs make all of their data accessible from one place, they will still be challenged with orchestrating the analytics process across the organization using their existing solutions. How can FIs truly orchestrate the analytics process in order to get a single view of a consumer and to take actions that can help the consumer?

The report, sponsored by TransUnion, explores the use of consumer analytics in the financial services and insurance industries. It is based on the Global Analytics Survey, a quantitative online survey of 682 marketing and risk executives at financial services and insurance companies in the U.S., Canada, the U.K., Hong Kong, and India, which was conducted in Q3 2019.

This 45-page Impact Report contains 35 figures and two tables. Clients of Aite Group’s Retail Banking & Payments, Life Insurance, or P&C Insurance service can download this report, the corresponding charts, and the Executive Impact Deck.

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