The retail technology services market is experiencing unprecedented transformation. As retailers focus on delivering exceptional customer experience, the reliability of in-store systems has become business-critical. This has sparked a significant shift: retailers are increasingly partnering with specialised service providers to manage their complex technology infrastructure. For providers competing in this high-stakes environment, access to detailed market intelligence isn’t just advantageous—it’s essential for sustainable growth. Retail Technology Services is used by leading industry suppliers to provide competitor benchmarking, assist with business planning and forecasting, and help identification of growth opportunities.
Scope
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