The ATM software landscape is undergoing a radical transformation. As banks pursue ambitious digital strategies, ATMs are evolving from standalone channels into sophisticated touchpoints within an integrated banking ecosystem. This evolution demands seamless integration with mobile banking, enhanced authentication capabilities, and personalised customer experiences. For software providers navigating this dynamic market, deep market intelligence is critical for maintaining competitive advantage. ATM Software is trusted by leading industry suppliers to benchmark against competitors, inform strategic planning, and identify emerging opportunities in this rapidly evolving sector.
Geographic coverage
Part 1 provides data for the following 63 countries individually, and in aggregate for the other markets within each region
Asia-Pacific
Australia • Bangladesh • China • Hong Kong • India • Indonesia • Japan • Malaysia • New Zealand • Pakistan • Philippines • Singapore • South Korea • Taiwan • Thailand • Vietnam
North America
Canada • USA
Latin America
Argentina • Brazil • Chile • Colombia • Ecuador • Mexico • Peru
Western Europe
Austria • Belgium • Denmark • Finland • France • Germany • Greece • Ireland • Italy • Netherlands • Norway • Portugal • Spain • Sweden • Switzerland • Turkey • UK
Central and Eastern Europe
Belarus • Bulgaria • Croatia • Czech Republic • Hungary • Kazakhstan • Poland • Romania • Russia • Serbia • Slovakia • Ukraine
Middle East and Africa
Egypt • Iran • Israel • Kenya • Morocco • Nigeria • Saudi Arabia • South Africa • UAE
Scope
Part 1: Market and Vendor Data
The report and complementary Market Database provide comprehensive analysis of the market for both applications (including middleware platforms) and monitoring software:
- Q4 2022 data by country and region
- Size of multivendor software sector and total bank-grade ATM market
- Number and names of banks using multivendor software
- Vendor shares of multivendor software and total market
- 2027 forecasts for adoption of multivendor application and monitoring software
- Historical figures (2020, 2017, 2015, 2012, 2009 and 2007 for application software; 2020, 2017 and 2015 for monitoring software)
Part 2: Bank Perspectives
The report comprises detailed profiles of 39 leading institutions from 23 countries, addressing a wide range of topics:
- Background on bank, including ATM estate
- Details of ATM software platform
- Customer experience: current and future ATM software projects, including authentication technologies, CRM/personalisation andintegration with other channels
- Software procurement including purchasing process and vendor/product selection criteria
- Perspectives on ATM network management, including monitoring
Deliverables
