Commercial banks can’t afford to pick between fixing today’s broken processes and building tomorrow’s capabilities. The question for 2026 is whether institutions can modernize payments infrastructure, close back-office gaps, and capitalize on emerging technologies before competitors do.
In this webinar, Datos Insights experts will reveal the top trends shaping commercial banking and payments for the year ahead, including:
- Incremental legacy replacement paired with targeted innovation beats big-bang transformation — Why payments modernization must become part of daily operations, not a disruptive transformation project
- Neglecting back-office operations undermines front-office improvements — How neglected CRM, onboarding, and lending fixes deliver measurable client acquisition wins
- Real-time payment hesitation costs significant market share — Real-time payment volumes and penetration tipping from nice-to-have to treasury must-have
- Focused AI strategies deliver better ROI than broad experimentation — Moving beyond experimental pilots to targeted deployments with measurable productivity gains
