Report

Top Trends in Commercial Banking & Payments, 2025: Switching From Defense to Offense

As real-time capabilities and AI-driven innovation reshape commercial banking, financial institutions have the opportunity to reimagine their technology investments and service delivery models.
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The commercial banking and payments landscape stands at a critical inflection point as financial institutions transition from defensive postures to offensive strategies in 2025. While traditional banking models persist, the convergence of real-time payments, API-first infrastructure, and “agentic” AI is rapidly transforming from a competitive advantage to table stakes. This report examines the key trends reshaping commercial banking, from the evolution of small-business banking solutions to the emergence of embedded lending and virtual ledgers.

Clients of Datos Insights’ Commercial Banking & Payments service can download this report.

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