The commercial banking and payments landscape stands at a critical inflection point as financial institutions transition from defensive postures to offensive strategies in 2025. While traditional banking models persist, the convergence of real-time payments, API-first infrastructure, and “agentic” AI is rapidly transforming from a competitive advantage to table stakes. This report examines the key trends reshaping commercial banking, from the evolution of small-business banking solutions to the emergence of embedded lending and virtual ledgers.

Clients of Datos Insights’ Commercial Banking & Payments service can download this report.
About the Author
Erika Baumann
Erika Baumann serves as Director of the Commercial Banking & Payments practice at Datos Insights, focusing on payables and receivables technology and solutions. She has over 10 years of experience in the wholesale banking space, bringing expertise from both banking and fintech vendor positions. She has worked extensively with both U.S. and international banks, vendors, and the clients of each to identify...