January 18, 2023 – Insurance has traditionally been viewed as an industry sector resilient to recession and economic uncertainty. Yet, besides the tough economic conditions, the insurance industry faces unprecedented business challenges. In 2023, Aite-Novarica Group anticipates many insurers will increase investment in IT implementing new technologies to improve operational efficiencies, increase revenue, and enhance customer experience.
Clients of Aite-Novarica Group’s Property & Casualty service can download this report and the corresponding charts.
This report mentions Best Buy, General Motors, Tesla Motors, and VRBO.
About the Author
Martina Conlon
Martina Conlon is Executive Principal at Datos Insights. She has expertise in IT strategy, best practices, organizational approaches, and technology architecture, and is the primary researcher and author of market-leading reports on agent portals, core systems, business intelligence, and technology strategy. Martina has led dozens of vendor selection efforts, insurer peer benchmarking, IT organizational assessments, and enterprise architecture and roadmap development...