December 7, 2022 – The explosion of insuretech solutions in the last five years has made it complicated for insurers to navigate the broad range of solutions for their business needs. This framework aims to demystify the landscape and provide carriers with a framework for assessing ecosystem capabilities to meet business and technology goals.
This report is a reference model for an insurer’s business applications and technologies that provide capabilities beyond core system functionality. It represents Aite-Novarica Group’s thought leadership developed through direct experience, research, and conversations with hundreds of carriers and vendors in North America.
Clients of Aite-Novarica Group’s Property & Casualty service can download this report and the corresponding charts.
About the Author

Martina Conlon
Martina Conlon is Head of Property and Casualty Insurance at Datos Insights. She has expertise in IT strategy, best practices, organizational approaches, and technology architecture, and is the primary researcher and author of market-leading reports on agent portals, core systems, business intelligence, and technology strategy. Martina has led dozens of vendor selection efforts, insurer peer benchmarking, IT organizational assessments, and enterprise architecture...
Other Authors

Deb Zawisza
Deb Zawisza is Senior Principal at Datos Insights. She has expertise in insurance technology leadership and transformation with over 25 years of experience. Prior to joining the firm, she spent eight years as SVP/CIO for Claims/Loss Control at Travelers Insurance, leading core system modernization, expansion of data and analytic capabilities, Agile transformation and digital initiatives related to property/casualty claims across all...