Mid-tier banks are at a crucial moment in the payments landscape, where modernization is imperative to meet the evolving needs of their business clients. These institutions face increasing pressure from larger banks with substantial resources and agile fintech competitors. As companies increasingly demand faster, more efficient, and data-rich payment solutions, mid-tier banks must act swiftly to upgrade their payment infrastructure.

This report examines the critical importance of modernization for mid-tier U.S. banks in today’s evolving financial services landscape. It is based on a Q4 2023 survey of 1,037 employees of midsize and large organizations in North American, European, and Asian-Pacific countries, and a Q2 2024 survey of 200 global payments banks and product executives in North American, European, and Asian-Pacific countries.
Clients of Datos Insights’ Commercial Banking & Payments service can download this report.
About the Author
Erika Baumann
Erika Baumann serves as Director of the Commercial Banking & Payments practice at Datos Insights, focusing on payables and receivables technology and solutions. She has over 10 years of experience in the wholesale banking space, bringing expertise from both banking and fintech vendor positions. She has worked extensively with both U.S. and international banks, vendors, and the clients of each to identify...