FIs face a critical opportunity to modernize their payment offerings or risk decreased competitiveness and institutional strength. Real-time payment capabilities, integrated receivables solutions, and value-added features like Request for Payment are becoming essential to maintain innovation within the industry, meaning that most FIs should have them on their roadmaps.

This report examines payment technology adoption among FIs, providing insights into investment priorities, adoption rates of key technologies, and overall payment maturity levels. It is based on a survey of 23 FIs administered from Q4 2023 to Q3 2024.

Clients of Datos Insights’ Commercial Banking & Payments can download this report.