Despite substantial investments in fraud prevention tools and strategies, organizations must continually adapt to stay ahead of fraudsters who leverage advanced technologies to circumvent defenses. By striking the right balance between effective fraud prevention and seamless customer experiences, organizations can better position themselves to navigate the dynamic and challenging Latin American market, protecting their customers and their bottom lines.

This report delves into the state of identity fraud in Latin America, the strategies that organizations employ to protect themselves and their customers, and the planned enhancements to their control frameworks. Sponsored by Mastercard International, Datos Insights interviewed fraud and payment executives at 18 FIs and fintech firms across Brazil, Chile, Colombia, and Mexico, and five multinational merchants with a strong online presence in Latin America in Q1 2024.

Clients of Datos Insights’ Fraud & AML service can download this report.

This report mentions Mastercard.