Technology, Pandemic, and Disruption: The Disaggregation of the Payments Space

The rapidity of change is creating real challenges for legacy providers and new opportunities for startups.

Boston, September 15, 2021 – Until recently, the payments space was dominated by cash and card-based transactions, and the evolutionary path for the ecosystem was somewhat staid and linear. With the explosion of cloud-based platforms and APIs, suddenly there are new initiatives, new ways to manage payments, and new competitors ­­ nearly every corner of the space. Navigating this new environment can be complex and confusing, and it’s important to understand what has changed, why that change is happening, and what it will mean to payments and commerce. Some players won’t survive the changes in the space, and others will achieve a new level of success.

This Impact Report attempts to identify the foundational changes underway and describes their impact on merchants and service providers involved in the payments ecosystem. This report is based on market intelligence and insights developed by Aite-Novarica Group from previous research, interviews with global industry experts in the payment space, and available third-party public sources.

This 37-page Impact Report contains eight figures and five tables. Clients of Aite-Novarica Group’s Retail Banking & Payments service can download this report, the corresponding charts, and the Executive Impact Deck.

This report mentions 2 Checkout, ACI Worldwide, Adyen, Alipay, Amazon, American Express, Apple, AvidXchange, Bank of America, Merchant Services, Big Commerce, Braintree, Cardflight, Cybersource, Discover Global Network, EasyPay, Etsy, Facebook, Fattmerchant, FIS, Global/TSYS, Google, Honey, iDeal, Ingenico, Instagram, Ixopay, Lightspeed, Mastercard, McKinsey, Merchant e-solutions, Microsoft, Mindbody, MineralTree, Mobeewave, Modo Payments, Nilson Report, PAX, Payoneer, PayPal, Paystack, Pinterest, Plaid, PPRO, Raypd, Safaricom, Shopify, Spreedly, Square, Stripe, Target, Toast, Uber, Venmo, Verifone, Visa, WeChat, Wix, Yellow Pepper, and Zangerine.

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