Research & Advisory for Financial Services

Datos Insights Powers Financial Services Transformation

In an era of rapid change, we empower firms across the financial services ecosystem to make high-stakes decisions with confidence and speed.

Strategic Planning

The decisions shaping the year ahead are being made right now

Planning season is when the biggest investment decisions get made, and this year AI is transforming the strategic planning playbook. We give financial services and insurance leaders the research, benchmarks, and frameworks to go in prepared.

What you budgeted for AI is only the tip of the iceberg

Token costs are a small share of total AI spend, yet most AI business cases rest on them. Our total cost of ownership (TCO) calculator shows what AI costs your organization.

Featured Webinars

The real cost of AI deployments

ON-DEMAND | 60 MINUTES

A Framework for Banking Leaders

Most banks budget against what vendors charge, but that represents only 10% to 20% of what enterprise AI actually costs. Engineering, compliance, human oversight, and exception handling account for the remaining investment.

This session breaks down the true cost structure, introduces the operational KPIs that matter to business leaders, and provides a framework for building business cases that survive executive scrutiny.

ON-DEMAND | 60 MINUTES

A Framework for Insurance Leaders

74% of insurers have increased AI investment in the past year, but most budget only against vendor charges, which represent just 10% to 20% of total program costs. Engineering, compliance, human oversight, and exception handling account for the remaining investment.

This session explains where enterprise AI spending actually goes, introduces the operational KPIs that matter to business leaders, and shows what your CFO needs to see before approving scaled programs.

Datos Events

Where financial services leaders compare notes

Our conferences bring together banking, insurance, and technology leaders for engagement that goes beyond the main stage. Connect with peers, access Datos research and insights, and take actionable knowledge back to your organization.

NOVEMBER 17-18 | London

Retail Bank Transformation Europe

Join retail banking leaders from over 40 countries to work through the defining tension in European retail banking. Customers want a digital bank, a branch that works, and an ATM they can find. Costs are rising, regulators are tightening, and challengers carry none of incumbent banks’ overhead. How can banks deliver on customer expectations and grow profitably?

December 8 | Hartford

Insurance AI Showcase

Join us for an interactive, full-day showcase bringing together carriers, technology leaders and users, and AI solution providers to explore how real solutions move from exploration to execution. The showcase goes beyond a look at where AI is headed next, focusing on the results carriers have achieved and the hurdles they cleared to get there.

Topic Hubs

Go deep on the issues reshaping financial services.

The Payments Modernization Gap

Legacy infrastructure is losing payment volume to faster, more capable alternatives. Learn more about how banks are modernizing payment systems while maintaining operations and client relationships.

Fraud Defense for the AI Era

AI-powered attacks are changing the scale and sophistication of financial crime. Explore how institutions are building orchestrated fraud and AML defenses that share intelligence and adapt as threats evolve.

AI in Insurance

AI is transforming insurance operations. Discover how successful carriers cut through confusion, bridge talent gaps, and deploy technology to achieve their business outcomes.

NOVEMBER/DECEMBER 2026 | Issue 470

Banking & Payments Bulletin

The combined November–December 2026 edition of the Banking & Payments Bulletin focuses on modernizing card platforms, the successes and limitations of domestic card networks, and the winning themes emerging from this year’s Datos Insights Impact Awards. It explores the category and deployer equation shaping ATM software choices, how first-party fraud is reshaping dispute strategy, and reimagines onboarding as a transformational opportunity. This issue also identifies the forces shaping ATM usage in mature and emerging markets, reveals why bank wealth managers cannot wait on organic growth, and features a profile of ATM and cards intelligence in Singapore. 

Insights & Advisory Subscriptions

Our clients' technology and data needs are specific to the sectors they compete in, so our insights are focused only on those industries. We offer open access to our advice and published work to our subscription clients so they can share knowledge broadly within their organizations—to make better decisions and deliver lasting change

Market Data & Forecasting

Our Market Data & Forecasting services leverage decades of unique, proprietary data to enable suppliers to the banking, payments, and retail industries to make better decisions about their markets.

Custom Projects & Consulting

Deep industry knowledge of our advisors, a long history of successful client partnerships and a foundation of empirical research and data—not just strong opinions—set apart our consulting and thought leadership delivery.

People Spotlight

Every day, our experts strive to be the kind of resource they would have wanted as former industry executives. We’re staffed for deep client partnership—not for scale—so we offer open-door accessibility to our clients whenever they need us.

Protect. Grow. Transform.

The advisor of choice for banking, insurance, and the technology providers who serve them.