Payment Gateways in Insurance: Overview and Prominent Providers

Smartphone experiences drive customer expectations, and challenging paper-based processes drive insurer implementation.

Payment and disbursement are opportunities for insurers to create positive touch points with policyholders—crucial in an industry with few interactions with end users. Insurers are increasingly enabling debit and credit cards and ACH, along with emerging payment and disbursement methods, bringing in vendors across banks, emerging vendors, and established software solutions.

This report provides market trends, an overview of the players, their capabilities in inbound and outbound payments, and short profiles of each. The vendor profiles are based on publicly available information, selected vendor briefings, and responses to survey questions.

This report profiles the following vendors: ACI Worldwide, CCC, Checkbook, Commerce Bank, Dream Payments, DTC Imburse, Enservio, ePayPolicy, Fiserv, Hyperwallet, Ingo Money, InsurCard, InsurePay, Insurity, Input 1, InvoiceCloud, KUBRA, One Inc, Optum Financial, Paya, Paymentus, Prelude, Snapsheet, and Sure Billing-as-a-Service.

Clients of Datos Insights’ Property & Casualty service can download this report.

This report mentions Amazon, Apple, Google, Guidewire, PayPal, Venmo, and Zelle.

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