Report

Paying It Forward: Innovation in Insurance Payment Ecosystems

Insurers are investing in modern payment ecosystems to meet consumer and agent demand for digital ease and real-time access.
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Payment gateway solutions have gained significant market traction since the COVID-19 pandemic pushed insurers to expand their digital alternatives for premium and claim payments. Many insurers have migrated their inbound and outbound solutions to third-party providers. Although some carriers have opted to have separate solutions for inbound and outbound payments, there are compelling reasons to combine payments into one solution.

This report aims to offer industry leaders a roadmap to leverage payment innovations to enhance efficiency, customer satisfaction, and competitive advantage in the evolving digital insurance landscape. It is informed by Datos Insights’ research and experience in the inbound and outbound payments market and essential capabilities for solution providers and insurers. The report is based on a white paper sponsored by One Inc.

Clients of Datos Insights’ Life, Annuities, & Benefits or Property & Casualty service can download this report.

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