Report

Mobile Deposit: Optimizing Fraud Detection and Customer Experience

Sophisticated real-time fraud detection is becoming a must to detect fraud and meet customer experience expectations.
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Enabling check deposits via mobile apps has revolutionized banking—reducing costs and increasing convenience while becoming an essential service that customers have come to expect. However, it creates unique vulnerabilities that require sophisticated detection strategies to balance fraud prevention with convenience.

This report examines the current state of mobile deposit fraud, evaluates real-time fraud prevention strategies, and provides insights to help financial institutions optimize their mobile deposit channels while effectively managing fraud risks. It is based on findings from a survey of 60 fraud prevention professionals at U.S. financial institutions that Datos Insights conducted in Q1 2025.

Clients of Datos Insights’ Fraud & AML service can download this report.

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