Improving customer and agent experience has become a crucial factor in core system replacements. L/A/B insurers are rapidly adopting AI technologies, moving toward flexible modernization, and focusing on cloud and Software-as-a-Service deployments.

This report provides an overview of the current solution provider marketplace for life/annuity/benefits policy administration solutions, including key features and capabilities, client base, lines of business supported, strategic partnerships, and differentiators. It is designed to assist insurer CIOs and IT leaders with drawing up shortlists of potential providers based on vendor market position and offering details. This report profiles Accenture, Andesa, CalcFocus, DXC Technology, EIS Inc, EXL Service Limited, FIS Global, Infosys Limited, LIDP, Majesco, Mphasis, Oracle, Penn River, Sapiens International, Socotra, Verisk, and Vitech.

Clients of Datos Insights’ Life, Annuities, & Benefits service can download this report.

This report mentions AAA, Adobe, AIG, Allianz, Amazon (AWS), American Equity, Ameritas, Amplify, Amica, ALSC, AXA, Beneva, Catholic Financial Life, Catholic United Financial, CGI, Cigna, Cincom, CITS, Co-operators Insurance, CNO, Cognizant, CUNA Mutual, dacadoo, DATAMATX , Deloitte, Desjardins Financial Group, DocuSign, Esure Group, EY, Farm Bureau Insurance of Tennessee, Farm Bureau Life, Fidelity, Fernis, Five Sigma, ForMotiv, GBU Financial, Global Atlantic, Google, Guardian, Hyland, IBM, Industrial Alliance, InvoiceCloud, IPL, John Hancock, KPMG, La Capitale, Legal & General, LifeMap, Lincoln Financial Group, LTIMindtree, M Financial, Magnifact, MDGuidelines, Mercer Benefits, MetLife, Microsoft, Mindtree, Mutual of Omaha, Mutual Trust Life, National Western Life, Nationwide, Navy Mutual, New York Life, NFC, NTT Data, Ohio National, Old Mutual, Pan-American Life Insurance Group, Pacific Life, Pega, Pekin Life Insurance, PingFederate, Plaid, Principal, Protective Life, Prudential, PwC, Reframe, Republic Life Insurance Company, Renaissance, Rollin, Sagicor, Salesforce, SAP, SelectX, Sixfold, Snowflake, Splice, Stripe, Sureify, SURA, Symetra Life Insurance Company, Tableau, TIAA, Transamerica Bermuda, Trustmark, Twilio, Unqork, UNUM, USAA, USAble Life, WoodmenLife, WSO2, and 5Star Life.