Business and Technology Trends, 2023: Individual Life (JP)

個人向け生命保険に関するビジネス・トレンド/テクノロジー・トレンド2023 生命保険各社は、代理店エクスペリエンス/カスタマー・エクスペリエンスの改善に努めているが、まだ発展途上にある。  

March 30, 2023 – 保険会社にとっては、新製品のタイムリーな投入や価格改定/商品改善の迅速な展開は収益拡大の源泉である。各社は Time to Value を実現するシステム環境の導入を進めており、同時に生命保険契約者や代理店のエクスペリエンス向上の必要性も認識している。また、これらを支える人材を確保するため、保険会社は、多様な業界知識やテクノロジーに関するノウハウ、俊敏性などのスキル強化にも取り組んでいる。


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本稿では、AAA Life, The Allstate Corporation, Allstate Life Insurance Company, American Family Life, American National, Amica Life, Assurity, Bestow, Blackstone, Boston Mutual Group, Brighthouse Financial, Brookfield Asset Management Inc., Cincinnati Life, Commercial Travelers Life Insurance, Dayforward, Equitable, Fabric, FOXO, FOXO Life, Funeral Directors Life Insurance Company, Gerber Life, Globe Life, Guardian Life, the Hartford, Haven Life, Human API, iPipeline, ivari, Legal & General America, Life By Spot, M Financial Group, MassMutual, Modern Life, Munich Re Life, National Guardian Life, National Life Group, New York Life, Northwestern Mutual, Ohio National, Pacific Life, PolicyMe, Primerica, Principal Financial Group, Prudential Financial, RGA, Sagicor Financial Company, Sammons Financial Group, The Savings Bank Mutual Life Insurance Company of Massachusetts, Securian Financial, Security National Financial, SiriusPoint, State Farm, Swiss Re, Symetra Life Insurance Company, Talcott Resolution, Verisk, Voya, Western & Southern Financial Group に言及しています

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