June 27, 2023 – Datos Insights’ 12th annual Insurance Technology Impact Awards program reviewed 65 examples of insurer technology initiatives that delivered real business impact. This volume includes the six case studies in the IT practice initiative category. Companion volumes cover core initiatives, data/analytics, and digital initiatives case studies.

Datos Insights’ Insurance Technology Impact Awards recognize IT projects that have created real impact on insurers’ business, premium, and profitability. Many businesses—not just insurers—view IT as a cost center rather than a value enabler. The program highlights the contributions of insurers’ technology teams and provides concrete examples of insurers using technology to sell more, manage risk better, or reduce operating costs. The winners of the 2023 Impact Awards in IT practice initiatives follow: AmeriTrust, Celina, and National Life Group.
Clients of Datos Insights’ Life, Annuities, & Benefits or Property & Casualty service can download this report.
This report mentions AWS, CISCO, Cognizant, Innovative Solutions, LoyaltyCraft Consulting, Microsoft, Northwestern Mutual, NTT Data, Risk Administration Services, Talend, and West Bend Mutual Insurance.
About the Author
Martina Conlon
Martina Conlon is Executive Principal at Datos Insights. She has expertise in IT strategy, best practices, organizational approaches, and technology architecture, and is the primary researcher and author of market-leading reports on agent portals, core systems, business intelligence, and technology strategy. Martina has led dozens of vendor selection efforts, insurer peer benchmarking, IT organizational assessments, and enterprise architecture and roadmap development...