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Insurance Technology Impact Awards Case Study Compendium 2023: Digital Initiatives

Digital insurer technology projects deal with the access and flow of information through the value chain.
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June 27, 2023 – Datos Insights’ 12th annual Insurance Technology Impact Awards program reviewed 65 examples of insurer technology initiatives that delivered real business impact. This volume includes the 24 case studies in the digital initiatives category. Companion volumes cover core initiatives, data/analytics, and IT practice case studies.

Datos Insights’ Insurance Technology Impact Awards recognize IT projects that have created real impact on insurers’ business, premium, and profitability. Many businesses—not just insurers—view IT as a cost center rather than a value enabler. The program highlights the contributions of insurers’ technology teams and provides concrete examples of insurers using technology to sell more, manage risk better, or reduce operating costs. The winners of the 2023 Impact Awards in digital initiatives follow: Erie Insurance, Lincoln Heritage Life, and Starfish Specialty.

Clients of Datos Insights’ Life, Annuities, & Benefits or Property & Casualty service can download this report.

This report mentions 4C, Adobe, AF Group, AssuredPartners, AWS, Azur Technology, Beneva, CGI, Columbia Insurance Group, CoreLogic, COUNTRY Financial, Deloitte, DocuSign, DXC, EmPRO Insurance, Ernst & Young, FAST, Funeral Directors Life, GoAnywhere, Guidewire, Hi Marley, Hyland Software, IBM, I-Engineering, Insurity, InVision, InvoiceCloud, Ivans, LexisNexis Risk Solutions, Liberty Mutual, Lydonia Technologies, Majesco, MIB, Microsoft, MMG, MuleSoft, Nationwide, Notion, Okta, Optimity, Pennsylvania Lumbermens Mutual, PMA Companies, Plaid, Puritan Life, Reliance Standard, Risk Placement Services, Salesforce, Sitecore, Snowflake, State Farm, Sun Life Financial, Sureify, Synechron, The Hartford, Transamerica, Twilio, UiPath, Utica National, ValueMomentum, Verisk, Zinnia, and Zurich North America.

About the Author

Harry Huberty

Harry Huberty

Harry Huberty is the Research Director for the Insurance Practice at Datos Insights, where he manages the Research Council, a moderated knowledge-sharing community of over 400 insurer senior executives. He also leads Datos Insights’s research on automotive telematics in personal and commercial lines. He holds an MTS in Religious Studies from Harvard Divinity School and a B.A. in Religion from...

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Other Authors

Martina Conlon

Martina Conlon

Martina Conlon is Head of Property and Casualty Insurance at Datos Insights. She has expertise in IT strategy, best practices, organizational approaches, and technology architecture, and is the primary researcher and author of market-leading reports on agent portals, core systems, business intelligence, and technology strategy. Martina has led dozens of vendor selection efforts, insurer peer benchmarking, IT organizational assessments, and enterprise architecture...

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Insurance Technology Impact Awards Case Study Compendium 2023: Core Initiatives

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