The demand for instant payments in Europe continues to grow undeniably stronger. Even with the increased availability due to regulatory mandates, many European businesses cite the speed of settlement as their biggest pain point in the payment process. Financial institutions (FIs) are at risk of losing significant market opportunities without action to educate and position the value of instant payments to their business clients.

This report helps FIs understand the increasing demand for instant payments, key use cases, pricing considerations, and technology challenges and options. It is based on two research efforts undertaken by Datos Insights. The first is an online survey completed in Q3 2023 of 1,037 employees of midsize and large organizations in 11 North American, European, and Asian-Pacific countries. The second is a survey of 108 global bank payments and product executives in North American, European, and Asian-Pacific countries performed in Q4 2022 and Q1 2023. This report also leverages the author’s extensive knowledge of the payments industry.

Clients of Datos Insights’ Commercial Banking & Payments service can download this report.