The Forces Disrupting Payments: How Bank-Fintech Collaboration Could Slow Disintermediation

With the increase in the pace of change in the industry, businesses and FIs can create beneficial outcomes regardless of their current state.

January 10, 2023 – Automation and value-added payment capabilities are removing manual intervention, allowing for instant settlement and generating opportunities for market differentiation among businesses and banks. Meanwhile, business end users have greater choice in payment providers and significantly higher expectations and demands for robust, real-time payment capabilities than ever before. Banks and other FIs are challenged with meeting the needs of an increasingly sophisticated client base while providing best-in-class cash management and payment solutions to their customers.

This report identifies supporting trends in the future of payments and discusses potential synergies between banks and fintechs as they collaborate on new ways to drive growth. It is based on an online survey of 790 employees of midsize and large corporate entities in seven North American and European countries (Canada, France, Germany, Italy, Spain, the U.K., and the U.S.) that Aite-Novarica Group undertook in Q2 2022.

Clients of Aite-Novarica Group’s Commercial Banking & Payments service can download this report and the corresponding charts.

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