How to Survive the Coming Churn Hurricane in Commercial Lending

Approaching commercial lending FIs is a spike in churn that imperils their balance sheet and growth plans.

The last year in commercial lending has been a real gear burner, and not without its consequences. Three banks vaporized or were acquired, the Federal Reserve continued its tactics of inflation-deterrent interest rate hikes, and knowledge workers imperiled the income statements of many commercial real estate properties. The impacts on commercial lending operations are plenty, primary among which is an increased likelihood that the typical commercial borrower will change lenders in the next two years.

This report, based on surveys of corporate borrowers in 2022 and 2023, identifies for lenders the magnitude of expected churn they face, explains who is most likely to churn, and provides the details necessary to mount a go-to-market effort for retaining borrowers at risk of churning.

Clients of Datos Insights’ Commercial Banking & Payments service can download this report.

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