GenAI was highlighted in nearly every 2023 cybersecurity industry event, vendor presentation, and strategic risk discussion within financial institutions, insurers, and other financial services firms. Many CISOs shared that GenAI hype has fostered reactions, confusion, and fears. What happens next for the CISO as financial services enters 2024? How should CISOs plan and operate in the new reality of GenAI and the greater context of AI? Powerful business forces will drive CISOs to react significantly to GenAI in 2024.

This report presents a recommended structure through which the CISO can become proactive, managing enterprisewide cyber-risk while pursuing AI-enabled capabilities to strengthen defenses. This report includes insights from surveying 28 CISO members of Datos Insights’ Financial Institution and Insurer Cybersecurity Executive Councils in Q3 of 2023, as well as discussions with CISOs and cybersecurity leaders throughout the year.

Clients of Datos Insights’ Cybersecurity service can download this report.

This report mentions Google Bard, Microsoft Copilot, and IBM watsonx.