Mobile banking, instant payments, and online account opening have revolutionized the way people interact with their FIs. However, this digital evolution has also carved out new avenues for sophisticated fraud attacks. As technology advances, fraudsters adapt and evolve their methods; adaptive strategies and innovative technologies are critical to maintaining the integrity of financial systems in the digital age.

This report presents the findings of a Datos Insights survey of fraud prevention leaders at 75 U.S. FIs, complemented by multiple interviews. It covers current fraud prevention practices and strategies, emerging fraud trends, investment priorities, and perspectives on the use of artificial intelligence in fraud perpetration and prevention.
Clients of Datos Insights’ Fraud & AML service can download this report.
About the Author
Jim Mortensen
Jim Mortensen is a Strategic Advisor in Datos Insights’ Fraud & AML practice, covering identity, fraud, and data security issues. Jim has been in the financial services industry for over 30 years, delivering fraud prevention, identity verification, and credit underwriting solutions to top-tier financial institutions both domestically and internationally. Through his experience in the industry, he has developed a substantial...
Other Authors
David Barnhardt
David has over 22 years of fraud mitigation in banking and payments. Throughout his career, he has served as the Emerging Risk Executive at Bank of America, Payments Product Line Head at Early Warning, Chief Experience Officer at Giact, and Head of Fraud at Conduent. David is a frequent contributor to industry publications and conferences. He has authored multiple patents...