The identity document verification solution market faces mounting pressure from multiple directions. AI’s rapid evolution has unleashed increasingly sophisticated deepfake attacks while financial institutions struggle to balance security demands against customer experience experiences. Meanwhile, the regulatory landscape continues to shift, demanding greater accuracy in identifying and authenticating customers.

This research leverages the Datos Matrix framework to assess vendor capability across stability, client base strength, and product features, while evaluating performance through client satisfaction, service quality, implementation success, and business outcomes. This report profiles Au10tix, GBG, Incode, Microblink, Mitek Systems, Socure, Signicat, and Sumsub. Strategic recommendations emphasize prioritizing performance metrics over feature checklists, evaluating proprietary technology ownership, and future-proofing deployments with mobile driver’s license and digital wallet support as verification approaches evolve beyond traditional document-based methods.
Clients of Datos Insights’ Fraud & AML service can download this report.
This report mentions ABN AMRO, Amazon Web Services (AWS), Apple, Bank Norwegian, Betterment, Chime, Citibank, Coinbase, Dave, Finastra, Google, Hertz, HSBC, iFAST, ING, Interactive Brokers, Latin ID, Lili, Lloyds, Metro Bank, Microsoft, NatWest, Nationwide, Payoneer, Paysend, Rabobank, RedotPay, Samsung, Santander, SAXO, TikTok, Tune Talk, Virgin Money, and Wells Fargo.
About the Author
Jim Mortensen
Jim Mortensen is a Strategic Advisor in Datos Insights’ Fraud & AML practice, covering identity, fraud, and data security issues. Jim has been in the financial services industry for over 30 years, delivering fraud prevention, identity verification, and credit underwriting solutions to top-tier financial institutions both domestically and internationally. Through his experience in the industry, he has developed a substantial...