Report

Consumers’ Lending Preferences: And Financial Institutions’ Plans to Satisfy Them

Consumers are clearly articulating that ease and convenience trump price in most circumstances.
/

January 17, 2023 – Multiple forces exert pressure on the consumer economy, and like in nature, pressure, friction, and heat cause change. Consumer preferences are changing (they always are). Understanding the drivers of change can help guide an organization’s roadmap to meet the consumer’s needs.

This report presents a view of evolving consumer preferences and insights into the drivers of these changes. It is based on two Aite-Novarica Group research studies: 26 executives’ responses to a survey of U.S. consumer lenders fielded in Q3 2022 and a study of 2,006 U.S. consumers conducted by Aite-Novarica Group in Q3 2022.

Clients of Aite-Novarica Group’s Retail Banking & Payments service can download this report and the corresponding charts.

This report mentions Peach Finance.

Related Content

CFPB Rule 1033: Synchronizing Open Banking

This rule mandates consumer control over financial data sharing, fostering innovation but raising concerns about data privacy and security.

Digital Payment Trends at Healthcare Providers

Healthcare providers are finally embracing digital payments.

Digital Receipts and Digital Banking: New Frontiers for Growth

In-store receipts must evolve to meet changes in user needs and expectations.

Get Summary Report

"*" indicates required fields

Name*
This field is for validation purposes and should be left unchanged.