Consumers’ Lending Preferences: And Financial Institutions’ Plans to Satisfy Them

Consumers are clearly articulating that ease and convenience trump price in most circumstances.

January 17, 2023 – Multiple forces exert pressure on the consumer economy, and like in nature, pressure, friction, and heat cause change. Consumer preferences are changing (they always are). Understanding the drivers of change can help guide an organization’s roadmap to meet the consumer’s needs.

This report presents a view of evolving consumer preferences and insights into the drivers of these changes. It is based on two Aite-Novarica Group research studies: 26 executives’ responses to a survey of U.S. consumer lenders fielded in Q3 2022 and a study of 2,006 U.S. consumers conducted by Aite-Novarica Group in Q3 2022.

Clients of Aite-Novarica Group’s Retail Banking & Payments service can download this report and the corresponding charts.

This report mentions Peach Finance.

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