The ability to rapidly acquire a new operational capability in a low-cost, frictionless fashion can be an attractive way to launch a new business, product, channel, or service. Business process outsourcing (BPO) and Business-Process-as-a-Service (BPaaS) solution providers can offer flexible capacity and dedicate internal talent toward initiatives that best optimize their institutional knowledge or add direct value to operational and strategic goals. This can effectively benefit the insurer and improve the user experience.
This report evaluates the overall competitive position of 10 vendors, focusing on vendor stability, client strength, product features, and client services. This report profiles Coforge, Cognizant, DXC, EXL, IBM, Infosys, Patra Corp., Sutherland, Williams Lea, and Zinnia.
Clients of Datos Insights’ Life, Annuities, & Benefits service can download this report.
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