June 8, 2022 –Digitalization has impacted nearly every facet of financial institutions, from digital banking to electronic payments. It affects how FIs open new accounts, grant loans, and issue and provision cards. Pandemic-related branch closures and consumer hesitancy with in-person interactions have only accelerated digital adoption and utilization trends.

Aite-Novarica Group’s virtual forum included more than 143 participants and panelists. Twenty-seven retail banking and payments executives from FIs, e-commerce merchants, and fintech lenders spoke on the various panels.

This 21-page Impact Report contains one table. Clients of Aite-Novarica Group’s Retail Banking & Payments service can download this report and the corresponding charts.

This report mentions Bank of America, Brighterion, CaixaBank, Chesapeake Bank, Discover, Ethoca, Finastra, Fiserv, Google Pay, IncredibleBank, Independent Community Bankers of America (ICBA), Innovative Payments Association (IPA), KeyBank, Mojaloop Foundation, MX, nCino, Nuance, OneMain Financial, Outseer, Paysafe Group, Red Hat, SavvyMoney, upSWOT, and Wells Fargo.