Report

AI: When the Rubber Hits the Road With P/C Carriers

The insurance industry is at a critical juncture in its AI journey.
Get Summary Report
/

After years of experimentation and pilot programs, 2025 marks the transition from theoretical potential to practical implementation—where “the rubber hits the road” for AI adoption. Investment continues to grow, and practical implementation challenges are tempering initial enthusiasm.

This report examines the current state of AI implementation across the insurance value chain, based on a comprehensive survey of insurance executives conducted in Q1 2025. The analysis reveals a complex landscape where enthusiasm meets reality, with significant variations in adoption rates, ROI realization, and perceived value across different functions and lines of business.

Clients of Datos Insights’ Property & Casualty service can download this report.

About the Author

Chris Eberly

Chris Eberly

Chris Eberly is the Head of Insurance Insights, with expertise in IT leadership, transformational technology implementation, enterprise information/data management, and technology strategy for the insurance industry. Prior to joining Datos Insights, Chris was VP and head of Life & Producer Services IT at Lincoln Financial, where he led the Implementation of FAST as the strategic life policy administration platform, significantly...

Read More

Other Authors

Jack Krantz

Jack Krantz

Jack Krantz is an Advisor at Datos Insights. His expertise includes earth and atmospheric sciences as well as applications of numerical modeling, machine learning, and artificial intelligence. Prior to joining the firm, he was a firefighter, a postdoctoral investigator at the Woods Hole Oceanographic Institution, and a professor at Brown University. He has both a Ph.D. and an M.Sc. in...

Read More

Related Content

Get Summary Report

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Name*