Boston, August 28, 2019 – For billers, migrating their customers off traditional paper invoices is a priority both to reduce costs and to improve the user experience for their customers. ACI’s moBills allows billers to incorporate a customized bill-pay function into their customers’ Apple Pay or Google Pay wallets. This unique approach of tying billing systems of record to smartphones’ native mobile wallets dramatically reduces dependence on paper bills, customer call centers, and traditional online biller direct payment models.
Aite Group’s Impact Innovation Awards are designed to recognize and celebrate innovation achieved by financial institutions leveraging technology to surpass the status quo. Award recipients are leading the industry by identifying and implementing new products, capabilities, or levels of automation and effectiveness that are bringing our industry one step closer to next-generation banking. Other reports in this series feature Aite Group’s Impact Innovation Award in Digital Wallets for customer experience, merchant experience, product design, and market adoption.
Clients of Aite Group’s Retail Banking & Payments service can download this nine-page Impact Brief. To learn more about the topic covered in this Impact Brief, please contact us at [email protected].
About the Author
Thad Peterson
Thad Peterson is a Strategic Advisor with Datos Insights, focusing on the evolution of the payment space, the customer payment experience, and merchant acquiring. Recognized as a global thought leader in payments, Thad has a proven track record of identifying and developing new opportunities and technologies in payments and financial services. He has relevant expertise in applying customer behavior to...