Agenda

As insurers move beyond early AI experimentation, a new phase is emerging—one where intelligence begins to initiate actions, coordinate decisions, and operate with defined autonomy. Agentic AI marks a shift in how underwriting, claims, operations, and servicing customers are executed.

This Innovation Showcase highlights Agentic AI in practice, using real workflows and live demonstrations, while grounding these capabilities in today’s operational realities—legacy systems, regulatory oversight, and organizational change. The focus is on what is possible now, how to evaluate it responsibly, and how autonomy fits within the evolving intelligent insurer.

Core Content Focus

The Human–AI Strategic Alliance
How roles, workflows, decision ownership, and escalation paths evolve as AI systems move from assistive tools to autonomous actors.

Agentic AI in Action
What changes when systems can reason, decide, and act—demonstrated through real underwriting, claims, and operational workflows.

Knowledge, Content & Context as Agentic Infrastructure
Why unstructured data, institutional knowledge, and context are foundational to enabling reliable agentic systems.

Safe, Governed & Explainable Autonomy
Defining boundaries, oversight, accountability, and regulatory confidence as autonomy increases.

Pragmatic Adoption Under Real-World Constraints
How insurers explore and apply agentic capabilities without waiting for full core modernization—separating durable signals from hype.

Preliminary Conference Agenda

Thursday, May 21, 2026
12:00pm - 1:00pm	Registration & Snacks
1:00pm - 1:15pm	Opening Remarks
1:15pm - 1:35pm	Keynote
1:35pm - 1:55pm	Panel: Content as Intelligence: Unlocking Unstructured Data for AI Agents	Panel: Reimagining the Work: Competitive Advantage or Commodity
1:55pm - 2:00pm	Movement Break
2:00pm - 2:30pm	Breakout Sessions
2:30pm - 2:40pm	Movement Break
2:40pm - 3:10pm	Breakout Sessions
3:10pm - 3:50pm	Networking Break and Coffee
3:50pm - 4:10pm	Panel: Change Management: Seeing Below the Waterline	Panel: Buying Signals vs. Buying Demos in Agentic AI
4:10pm - 4:20pm	Movement Break
4:20pm - 4:50pm	Breakout Sessions
4:50pm - 5:00pm	Closing Remarks
5:00pm - 6:00pm	Cocktail Reception

*Subject to change

Essential conversations

Building the Intelligent Insurance Foundation

Applying Agentic AI within underwriting, claims, and operations to move from insight to execution

Enabling agentic capabilities through modular, composable architectures without full core replacement

Establishing secure, governed, and explainable AI foundations that scale responsibly

Treating data, content, and institutional knowledge as shared enterprise intelligence

Leading Through Agentic Change

How Agentic AI reshapes roles, decision ownership, and accountability across the organization

The evolving responsibilities of CEOs, CIOs, COOs, CAIOs, CSOs, Enterprise Architects and business leaders as autonomy increases

Improving efficiency and effectiveness by shifting routine coordination and analysis to AI systems

Aligning operating models, governance, and experience strategies to support trusted action

Line of Business

Commercial lines

Personal lines

Specialty lines