This session aims to demystify data for claims professionals, showing how it can be a powerful ally in their daily work, enhancing efficiency, accuracy, and job satisfaction. Attendees will learn how to effectively use data warehouses for centralized, comprehensive claims data analysis; interpret and use key performance indicators and predictive analytics for proactive claims handling; gain proficiency with advanced tools such as artificial intelligence and machine learning for fraud detection and process automation; and prepare for future data technologies and ethical considerations in claims management.
